Pullman Berlin Schweizerhof

Stunning lobby and restaurant area. Pool and area very tranquil. Bathrooms and slippers supplied in your room. Everywhere was spotless. Plenty of choice for breakfast. There is something for everyone and they have a chef making omelettes for you . All the bar team were lovely. Couldn’t do enough to make your stay even better. We were there every night of our 4 night stay, having food and drinks and everyone was so friendly and welcoming. It was close to Zoo, shopping centre etc. 12 o’clock check out is a big plus too. Would defiantly stop again.

The hotel is lovely. The lobby area is beautiful, with a feeling of grandeur when you enter. All the little care packages in the room were great, so no worries if you forget your toothbrush! Breakfast had a good selection and everyone found something they liked. The waitresses in particular are really friendly and helpful. Fantastic location, within walking distance of the zoo, Tiergarten and Bikini shopping area. Very short drive to the Victory Column and on into the city.

Overall, our stay was pleasant, with several standout aspects. The breakfast and staff are a solid 10 out of 10. The ladies at breakfast were wonderful, and the team really made us feel welcome. The swimming pool was delightful, and the lady who works there was particularly kind and attentive. The reception was very nice, and the gentleman at the bar was super friendly, adding a nice touch to our evenings. However, there were a few issues that took away from what could have been a flawless experience. At dinner one night, we didn’t receive everything we ordered, and when I pointed it out, the waitress insisted that I had said something different, which wasn’t the case—my companion also heard the order. Thankfully, the team made it right in the end. At 3:30 AM, our air conditioning started making loud noises, loud enough that I initially thought it was morning and the Berlin construction work had begun. When I realized it was the AC, I had to turn it off and open the window, which let in the heat and city noise. I reported this and hope that it’s taken seriously. Unfortunately, it cost me a good night’s sleep, leaving me tired the next day. Although this is a five-star hotel, some details were lacking that prevented it from being one of the best five-star experiences. In the bathroom, everything was set up for only one person—no extra towel for the child, despite booking for a kid. The TV had limited access, offering just a few random German channels. Additionally, there were no slippers provided for the child.

Our stay at Pullman Berlin Schweizerhof was outstanding! The hotel’s location is superb—situated in a prime area, it allowed us easy access to many of Berlin's top attractions. The room was modern, spacious, and impeccably clean, offering a wonderful blend of comfort and style. The staff were extremely courteous and attentive, always willing to go the extra mile to ensure a pleasant stay. We particularly enjoyed the hotel's proximity to Tiergarten and the Berlin Zoo, both just a short walk away. The nearby transport links made exploring the city a breeze. Additionally, the hotel's amenities, including the well-equipped fitness center and the relaxing spa, added a touch of luxury to our stay. Overall, Pullman Berlin Schweizerhof provided us with a delightful and convenient experience in Berlin. Highly recommended!

While the breakfast is not as large as at some of the competing hotels in its class, the quality of the available food and drink was fine and the table service was good as well. The staff and service is welcoming, accomodating and helpful. The made-to-order egg/omelet bar is a nice touch.